Information for ticketbuyers

What will happen to my Welcome to the Future ticket?
If you already bought a ticket for Welcome to the Future, this ticket will stay valid for the upcoming edition. This means you will be able to experience We...
What if I cannot make it on the new Welcome to the Future date?
The new date of Welcome to the Future 2021 has not yet been confirmed, and we'll share this with you as soon as possible. If you cannot make it to our...
When will the new date be announced?
We are currently doing everything in our power to find a date for Welcome to the Future 2021. We expect to have more information on the new date in the comi...
When can I decide what I want to do with my ticket?
We expect to be able to provide you with all information on the new date within the next months, by which we will send you an e-mail, in which you can let u...
One of my group members is no longer able to attend, what will happen to my booking?
It is only possible to process the preferred option of the entire order. This unfortunately means it is not possible to break down the order amongst your gr...
What is an ID&T events voucher & how does it work?
All information regarding the ID&T Event voucher can be found here.
I would like to obtain a monetary refund, when will I receive this?
The refund will be processed ultimately a month after the new date of Welcome to the Future 2021.  This is in accordance with the new regulation reach by va...
I bought a ticket through Ticketswap, will I get a refund and how much will this be?
Welcome to the Future has a partnership with Ticketswap. This means all tickets sold through Ticketswap have been canceled and reissued on the name of the n...
I bought a ticket via a ticket reseller, will my ticket also be honored for the new date?
We are not able to give you any information regarding unofficial ticket resellers such as Marktplaats, Tickets4u, as we have no official partnership with th...
I booked a hotel and/or flight myself, can I get a refund for this?
Unfortunately, it is beyond our control to assist you in obtaining alternative solutions / refunds for products purchased by companies other than our offici...