Information for ticket buyers
If you already bought a ticket for Milkshake festival, this ticket will stay valid for the upcoming edition in July 2021. This means you will be able to exp...
If you cannot make it to our next edition, we offer an ID&T voucher. With this voucher, you will receive the amount of your order (including service fee...
All information regarding the ID&T Event voucher can be found here.
If you bought a ticket, you will receive an e-mail in which you can let us know before June 8th 2020 which option suits you best. If we do not receive such ...
It is only possible to process the preferred option of the entire order. This unfortunately means it is not possible to break down the order amongst your gr...
The refund will be processed ultimately a month after the new date of Milkshake, July 31st - August 1st, 2021.
Milkshake has a partnership with Ticketswap. This means all tickets sold through Ticketswap have been canceled and reissued on the name of the new buyer. Th...
We are not able to give you any information regarding unofficial ticket resellers such as Marktplaats, Tickets4u, as we have no official partnership with th...
Unfortunately, it is beyond our control to assist you in obtaining alternative solutions / refunds for products purchased by companies other than our offic...
Yes, all locker and/or parking tickets will also be valid for the new dates.